API connectivity problem?
RedGlow.2715:
I’m having problems getting items endpoint answers. Something like https://api.guildwars2.com/v2/items/74378 gets stuck after making the connection to the server until it times out. Is it the problem on my side, or on the API side?
Lawton Campbell.8517:
Seems to work for me; in general the server will kick back a HTTP 502 response after about a minute or so. If you don’t get a response at all forever, there’s something weird going on.
The way you’ve phrased it — “making connections to the server until it times out” — makes me think there’s a routing issue somewhere on the internet that’s blocking connectivity between you and our datacenter.
RedGlow.2715:
It may have been a local problem – but I also tried from a server in another network, handled by a different company than ours, and it had the same problems.
Good thing: now everything works correctly again. ;-)
sookya.8625:
Hey Lawton,
serveral times today i got “HTTP 503. Service unavailable” when i call the (pvp) API-Endpoint(s). That’s not at every call but every 2nd to 3rd call throws this error since at least this morning (since about 8 – 10 hours). Are there any new restrictions atm to call the api just x times / minute? Or is it just a connectivity/loadbalancer-/server-problem?
Greetings
Chris
Lawton Campbell.8517:
That’s an issue on our side; we had some connectivity errors this morning which caused some things to temporarily break. Lemmie know if you’re still having issues and I’ll check it out.
sookya.8625:
Hi Lawton,
thanks for letting me/us know. I’ve checked the Backend-Logs: Service temporary unavailable just one minute ago
But it could be that it needs some time to settle down…
Greetings
Chris
SmartBobby.6283:
Hey Lawton,
it is not just the API.
account.guildwars.com, all rss feed urls and so on have some 503 trouble too. JFYI :P
sookya.8625:
Hey Lawton,
seems that the hickups are gone. There are no more 503-errors on my backend-scripts. Horray!