Duke Dark Hart.1385:

In four years of game play I don’t think I’ve ever come to the forums to complain about anything. That being said I have to sincerely ask who’s idea was it to make black lion chest completely worthless. Lets say I could live with the drop rate which is not as good as it used to be of ticket scraps. The forced item taking you from 3 slots 2 is unfair and unreasonable and there is not even an option to turn it off. the new chest system is a really big slap in the face even if your not a person that spends your money to get keys because the grind for completing maps for keys instead of paying for them make devaluing chest even more offensive. It’s not right. It’s really not.

Mystic.5934:

I am more certain this is the wrong place for those feelings than I am of getting crappy returns from BL chests.
aside from that, I’ll inform you that you only get 2 items + 1 festive item when you are not getting a rare item out of a chest. basically, a chest will give you 1 festive item + 2 common items. then, if you got lucky enough to get an uncommon or rare item, you’ll get that in addition (as a 4th item). it’s a poor UI because it makes you feel like you’re getting less, but it’s really not so bad to get less junk (you do get less common drops, but you get the same number of uncommon/rare drops).