unable to access API

Original Url: http://forum-en.guildwars2.com/forum/community/api/unable-to-access-API

Spicyhash.7605:

05 Sep 2016

I have a few scripts i run on my home computer that run just fine. they’re written in php and i have the SSL_VERIFYPEER option set to false for the curl instance.

i copied this code directly on to my server that i use for a bunch of other stuff using curl without any issues.

when i send a test request to the API, it takes the full 30 seconds and then just times out returning no data. pinging it is more of the same – none succeed at all and they all time out.

Here is a traceroute from my server -


traceroute to api.guildwars2.com (64.25.40.51), 30 hops max, 60 byte packets
 1  &lt;redacted&gt; (&lt;redacted&gt;)  0.040 ms  0.018 ms  0.019 ms
 2  colo-lax6.as8100.net (96.44.180.101)  0.259 ms  0.252 ms  0.212 ms
 3  69.12.69.1 (69.12.69.1)  0.232 ms  0.244 ms  0.211 ms
 4  las-b3-link.telia.net (213.248.71.105)  60.324 ms  60.309 ms  60.295 ms
 5  dls-b22-link.telia.net (62.115.118.250)  62.532 ms dls-b22-link.telia.net (62.115.140.2)  65.146 ms dls-b22-link.telia.net (62.115.118.248)  67.743 ms
 6  * * *
 7  * * *
 8  * * *
 9  * * *
10  * * *
11  * * *
12  * * *
13  * * *
14  * * *
15  * * *
16  * * *
17  * * *
18  * * *
19  * * *
20  * * *
21  * * *
22  * * *
23  * * *
24  * * *
25  * * *
26  * * *
27  * * *
28  * * *
29  * * *
30  * * *

here’s traceroute from my home computer


Tracing route to api.guildwars2.com [64.25.40.51]
over a maximum of 30 hops:

  1     1 ms     1 ms    &lt;1 ms  &lt;redacted&gt; [192.168.1.1]
  2    12 ms    11 ms    11 ms  96.120.60.21
  3    11 ms    11 ms    11 ms  xe-0-1-3-sur03.&lt;redacted&gt;.comcast.net [162.151.*.*]
  4    19 ms    12 ms    11 ms  ae-2-sur04.&lt;redacted&gt;.comcast.net [68.87.*.*]
  5    25 ms    20 ms    11 ms  ae-52-ar01.&lt;redacted&gt;.comcast.net [68.87.*.*]
  6    10 ms    25 ms    11 ms  ae-2.bar2.&lt;redacted&gt;.Level3.net [4.68.*.*]
  7     *        *        *     Request timed out.
  8    52 ms    54 ms    55 ms  4.59.197.34
  9    54 ms    55 ms    57 ms  64.25.32-9.ncsoft.com [64.25.32.9]
 10    98 ms    56 ms    54 ms  64.25.32-26.ncsoft.com [64.25.32.26]
 11    57 ms    67 ms    55 ms  64.25.32-82.ncsoft.com [64.25.32.82]
 12    56 ms    54 ms    55 ms  64.25.40-51.ncsoft.com [64.25.40.51]

Trace complete.

i put in a ticket with my server host but thought i’d ask here anyway.

i can give server IP to anet employee if it is required